EventMobi Knowledge Base
What's New - Product Updates
Event Organizers
Event Organizers
Experience Manager
Attendee Engagement
Branding & Design
Creating Profiles & Sessions
Event Communications
Onsite Events
Virtual Events
Core Registration
Extended Registration
Reporting
Sharing Resources
Sponsorship
Launch the Event App
Event Services
Event Information & Settings
Privacy & Security
Attendees & Speakers
Using the Event App
Share Resources as a Speaker
Manage Event Communications
Connect With Others at the Event
Sponsors & Exhibitors
Exhibiting at an Event
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EventMobi Knowledge Base
Event Organizers
Event Organizers
Experience Manager
Attendee Engagement
Branding & Design
Creating Profiles & Sessions
Event Communications
Onsite Events
Virtual Events
Core Registration
Extended Registration
Reporting
Sharing Resources
Sponsorship
Launch the Event App
Event Services
Event Information & Settings
Privacy & Security
Attendees & Speakers
Using the Event App
Share Resources as a Speaker
Manage Event Communications
Connect With Others at the Event
Sponsors & Exhibitors
Exhibiting at an Event
Event Organizers
Articles to help you build out your EventMobi products for your event.
Experience Manager
How To Activate Event Credits?
How do I use Eventmobi's Experience Manager?
Building your Team
Managing Organizer Access and Permissions
Experience Manager Dashboard
Event App Settings
How Do I Organize Multiple Events for Various Customers
Understanding People Credits: How Licenses Work Across Packages
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Attendee Engagement
1-on-1 Chats & Appointment Booking for Attendees
How to Use Gamification at Your Event
Gather Feedback By Using Surveys
Session Engagement Features: Chat, Q&A, Live Polls
What Are Group Discussions?
What Is The Activity Feed?
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Branding & Design
Branding & Design Your Event App
Creating Designer Pages
How Big Should My Images Be?
Experience Manager Menu Section Icon Library
What HTML Tags Does The Rich Text Editor Support?
How To Set Up A Custom Domain for my Event?
Widget Image Library
Badge Images
Speaker Widgets
Banners Images
Why Do Some Of My Widgets Not Show Or Are Blank After I Uploaded Content And Images?
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Creating Profiles & Sessions
Learn How To Create Profiles in the People Library
How do I manage the information in my app?
What Are Groups and How Do I Use Them?
Sessions: Learn How to Create Sessions for your Agenda
Sessions: Creating Personal Schedules For Attendees
Sessions: Types of (Video) Experiences and Custom Pre/Post States
How can I add single entries to Agenda, Attendees, Speakers, or Companies?
What’s the difference between People Groups and Session Roles?
Can I Upload and Manage Profile Images and Logos in Bulk?
Adding Pronouns to People Profiles
What Is An External Link?
Creating and Managing Additional Fields
What is an external ID? What is it used for?
Can I Collect Data from Attendees in the Event App?
What Is The Best Way To Upload My Content? Can I Use Excel For That?
My import failed but my Excel seems fine. Please help?
Can People Fill Out Their Own Profiles?
Sending Invites to the Attendee Portal
Manage Profile Visibility in the Event App
Can Speakers Appear in the Attendees Section of the Event App?
Why Aren't My Speakers Appearing in the Speakers Section of the Event App?
How Do I Order My People Profiles By Last Name?
Can We Disable Video for In Person Attendees Using Mobile?
I'm an Event Organizer: How to Assign Access to the Company Portal
How Can I Sync Information Using An Integration?
What information can I integrate over?
Can I Integrate Zapier with EventMobi?
Integration with Eventbrite
Integrating Swoogo with EventMobi
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Event Communications
How To Use Announcements For Event Communication
Sending Communications to your Attendees
Can I use my own domain as the Sender Email for the Event App?
Onsite Events
Live Display: Showcase Your Event's Highlights Onsite
Maps: Guide Attendees with Linked Maps for Sessions, Companies, and Beyond
EventMobi Check-In: How to Check In Attendees using the Onsite App
Badge Designer: Creating Custom Badges for your Event
Using Digital Badges at Your Event
Badge Printing: Order Pre-Printed Badges with EventMobi
How To Print Badges Onsite At Your Event
How To Choose the Right Badge Printing Option for Your Event
What Image Specs Do I Need For Kiosk Mode in EventMobi's Onsite App?
Badge Ordering Terms & Conditions
Can I use Badges or QR Codes to check attendees into the event or into sessions?
Best Practice: Infrastructure Onsite (WiFi)
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Virtual Events
Introducing EventMobi Studio
Setting Up Your EventMobi Studio in Experience Manager
Branding & Captions
Producing an EventMobi Studio Session
Zoom WalkThrough
Difference between Zoom Meeting and Zoom Webinar
Recording Interactive Breakout Rooms
What is RTMP?
How do I organize a Simulive session?
How to use Webex for your Virtual Session
Creating a Backup Plan for your Virtual Session
How can I embed a Vimeo video or live stream into my session?
Embed Zoom Meeting/Webinar into Session
Your Virtual Event
What is the difference between YouTube and Vimeo?
Can I Livestream in HD?
How can I embed a live stream from YouTube Live into my session?
How can I embed a Wistia video into my session?
How can I share my GoToWebinar or GoToMeeting from my session?
Can I share my Conference or Meeting link from my session?
Setup the Zoom Integration
How can I embed a DailyMotion video into my session?
Why is my YouTube Video/Live Stream not playing in my session?
Can people interact by video meetings during my virtual event?
How Can I Play Music During My Zoom Meeting?
How Do I Add a Google Meet or Hangout to my Session?
Setting up your Interactive Breakout Room
Live Streaming with Zoom
What happens when I exceed my Video Limit?
Downloading your Livestream Sessions from the Video Library
Managing your Video Storage
Can we restrict access to sessions based on what attendees have paid for?
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Core Registration
Core Registration: How to Set Up Your Registration
Managing Private Registrations, RSVPs and Invitations in EventMobi's Core Registration
Website Builder: Build and Publish Your Core Registration Website
Which Registration Widget is Best for your event?
Setting Up Stripe As Your Payment Gateway for Core Registration
Setting Up Braintree As Your Payment Gateway for Core Registration
Comparing Payment Gateways Supported by Core Registration
Setting Up Cybersource As Your Payment Gateway for Core Registration
Setting Up Payflow Pro As Your Payment Gateway for Core Registration
Setting Up Authorize.net as Your Payment Gateway for Core Registration
Setting Up Moneris As Your Payment Gateway for Core Registration
Setting Up Bambora As Your Payment Gateway for Core Registration
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Extended Registration
Building Your EventMobi Extended Registration Site
Adding Speakers to Your Registration Site
Adding Sponsors to your Registration Site
How To Upload Attendees To Extended Registration
Design Your Registration Site
Embedding your Registration Form into your Website
Setting Your Organization's Colors for the Registration Profile
Adding Cover Images to your Registration Site
Creating Automated Emails for Your Registration Site
Managing your Campaign Emails
Setting Conditions for your Registration Site
Setting up a Hotels Page for your Registration Site
Restricting who can register through email domains or codes
Setting your Registration Language
Setting Up your Privacy Policy
Sharing the Event Agenda/Program from your Registration Site
Custom Registration Statuses
How to launch your registration?
Working with Predefined Fields
Connecting your Extended Registration with your Event App
Syncing QR Codes From Registration to the Event App
How to set up invitation only registration
Check-in Codes - Registration to Event App
Managing Attendee Payments and Transactions
Handling Online Payments with your Extended Registration
Applying Tax/VAT in your Extended Registration
Offer payment by bank transfer
Using Stripe as your Payment Gateway for Extended Registration
Cancellations and Refunds in Extended Registration
How To Export Attendee Information
Statistics reporting
Creating a Waiting List
How to Create Tickets in Extended Registration
Before Going Live: Extended Registration Checklist
How To Organize Your Remarketing Campaigns Using the Google Tag Manager
Group Registration
How to close your Extended Registration?
Managing Files for Your Event
Excel Efficiency: A Guide to Bulk Edits for Registration Data
Invoice module: Journals
Invoice module: Financial documents
Invoice module: Customers
Managing Attendee Statuses
Segments
How to Customize Confirmation Emails by Ticket Type
Increase your security - Using FriendlyCaptcha for Extended Registrations
Bulk export/download all your invoices, receipts and credit notes.
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Reporting
Event Analytics: A Guide to Tracking User Engagement and Content Metrics
Converting Time Zones in Excel
Sharing Resources
Documents: Organize, Share, and Streamline Your Event Files
Sponsorship
Companies: Adding, Categorizing, and Managing Sponsorships
Banner Ads: How to Showcase Logos and Images in your Event App
How Can I Enable Lead Capture for Companies?
Why does my exhibitor or speaker's website not load on my branded native app on an iphone?
Launch the Event App
How And When Can I Access My Event In The App Stores?
What Is A Multi-Event App (MEA) And What Does It Do?
How long will it take for my Multi-Event App to be ready?
What changes on the Event App cause an "Update Now" notification?
How Long Can I Continue To Access My Event App After My Event Ends?
Is my Event App live right now? Can people see it while I’m building it?
Can I Start Promoting The Event App Before It's Finished?
When should I launch my app and how do I promote it to my attendees?
Branded App Client Submission Requirements
App Store Connect API (Published)
Resigning Branded App (Android)
Resigning Branded App (IOS).
Provide access to 'Keys' from the App Store Connect
Importance of Reviewing Apple Developer Contracts and Agreements
Creating Your Login Page
Will Updates To My App Be Reflected In The EventMobi App?
How Does A Web App Differ From A Native App?
Will I Still Have The Web Version?
What Options Do I Have For Displaying My App In The App Store?
Is The EventMobi App Compatible With All The Other Features In My Package?
Can I set up Single Sign On (SSO) with my Identity Provider?
Manage Your Events in Your Multi-Event App
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Event Services
Which Badge Printing Service is Right for Your Event: Pre-Printed, DIY, or Full Onsite Service?
Ready, Set, Submit!
Granting EventMobi Access To Your Accounts
How to Transfer an App Between Developer Accounts
How Long Will It Take For My Branded App To Be Ready?
App Submissions for Non-Profits
Do We Have To Submit To All The App Stores?
How to Choose Effective Keywords for Top Listing on Apple App Store and Google Play Store
How to Find and Analyze App Statistics on Apple and Google Developer Accounts
I can not find my branded native app by searching it at the google play store. What I do?
What Do I Need To Know About Putting Sensitive/Confidential Content On The App Store?
How to Set Up Two-Factor Authentication (2FA) on Your Apple Developer Account
What Updates Can I Make To The App Once It Has Been Submitted To The App Stores?
Branded App Image Requirements
How Long Will It Take For My App To Be Ready?
How to Remove or Hide an App from Sale on Apple App Store and Google Play Store
Let's Talk Timelines
What are EventMobi’s Professional Services?
Why Should I Consider Home Screen Widget Design?
Why Should I Consider Onsite Support?
What is Data Integration?
Who can you integrate with?
What are the different types of integrations Eventmobi offers?
Why would an integration be useful for my app?
How long does it take to set up a Custom Data Integration?
Social Media Analytics and Social Wall
Can We Have Multilingual Native Apps In The App Stores?
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Event Information & Settings
Event Details: Setting Up Key Event Information
Can I offer a multilingual experience to my attendees?
Learn How To Create and Manage Sections
What Is The Event Support Email In The Event Info Section Needed For?
What time zone will apply to my Event App?
What Are The Character Limits For Various Fields?
How Soon Will My Changes And Updates Appear In The Event App?
How to Embed an External Website in Your Event App
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Privacy & Security
How Can I Restrict Access To My Event App?
Where Does The Privacy Policy Display On My Event Products?
How do I publish a Privacy Policy?
Best Practices for Privacy Compliance in your Event App
How does the Terms of Use Work on the Event App?
Data Sub-Processors
Cookie Use in the EventMobi Platform
Model Privacy Policy
Sample Terms of Use
EventMobi Data Processing Addendum
Onsite App & Lead Capture App Data Privacy
How Do I Enable Cookies?
What Are Cookies And How Does EventMobi Use Them?
What are Third-Party Cookies?
What security measures are in place to protect my information?
Cookie Consent on the Event App
Managing Event Data and Attendee Requests: Backups, Deletions, and Password Resets
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