EventMobi Knowledge Base
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Event Organizers
Event Organizers
Attendee Engagement
Branding & Design
Create Profiles & Sessions
Event Communications
Onsite Events
Virtual Events
Registration
Reporting
Sharing Resources
Sponsorship
Launch the Event App
Event Services
Event Information & Settings
Attendees & Speakers
Using the Event App
Share Resources as a Speaker
Manage Event Communications
Connect With Others at the Event
Sponsors & Exhibitors
Exhibiting at an Event
Get Started
Experience Manager
Activate an Event
Privacy & Security
What's New
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EventMobi Knowledge Base
Event Organizers
Event Organizers
Attendee Engagement
Branding & Design
Create Profiles & Sessions
Event Communications
Onsite Events
Virtual Events
Registration
Reporting
Sharing Resources
Sponsorship
Launch the Event App
Event Services
Event Information & Settings
Attendees & Speakers
Using the Event App
Share Resources as a Speaker
Manage Event Communications
Connect With Others at the Event
Sponsors & Exhibitors
Exhibiting at an Event
Get Started
Experience Manager
Activate an Event
Privacy & Security
What's New
Event Organizers
Articles to help you build out your EventMobi products for your event.
Attendee Engagement
1-on-1 Chats & Appointment Booking for Attendees
How to Use Gamification at Your Event
Gather Feedback By Using Surveys
Session Engagement Features: Chat, Q&A, Live Polls
What Are Group Discussions?
What Is The Activity Feed?
See more
Branding & Design
Creating Designer Pages
Can I Change My App Address Or Use A Custom Domain?
How Big Should My Images Be?
What Is The Advanced Designer?
Why Do Some Of My Widgets Not Show Or Are Blank After I Uploaded Content And Images?
Learn How to Brand Your Event with the App Design Studio and Home Page Designer
Widget Image Library
Badge Images
Speaker Widgets
Banners Images
How To Add Images to the Rich Text Editor
Does the Rich Text Editor support Google Fonts?
Experience Manager Icon Library
See more
Create Profiles & Sessions
Can We Disable Video for In Person Attendees Using Mobile?
How Do I Make Personal Schedules Show Attendees' Full Schedules?
How Can I Link My Speakers To My Sessions?
Can I Change The Order Of The Sessions In The Agenda Section?
How Can I Create A Hidden Session Only Accessible To Selected Attendees?
Can I Create Personal Schedules For Attendees?
What are Tracks and how do I use them?
Can I remove the "Add to Your Schedule" and "Tweet about this session" button for Agenda sessions?
Can the Agenda Default to Today's Sessions?
Re-Ordering Session Roles
Adding Featured Images to Sessions
Adding Pronouns to People Profiles
Can People And Companies Fill Out Their Own Profiles?
How Do I Order My People Profiles By Last Name?
Can I Upload and Manage Profile Images and Logos in Bulk?
What’s the difference between People Groups and Session Roles?
How can I add single entries to Agenda, Attendees, Speakers, or Companies?
Will My Speaker Profiles Appear In The Attendees List?
Can Speakers Appear in the Attendees Section of the Event Space?
What Is An External Link?
How Can I Add Fields Of My Own To People Profiles?
Can I customize the name for Agenda and Company labels in the Attendee Dashboard?
How Can I Sync Information Using An Integration?
How do I manage the information in my app?
What is an external ID? What is it used for?
Can I Integrate Zapier with EventMobi?
Why does my Sessions template show "DO-NOT-MODIFY - Data set too large" when I export it?
Eventbrite
What Should I Do If Some of My Content Was Accidentally Deleted?
How do I sent out Self-Edit Emails, and what will People do with them?
My import failed but my Excel seems fine. Please help?
How to identify generic import errors
Why Aren't My Speakers Appearing in the Speakers Section of the Event Space?
How can I control which attendees’ profiles are public in the app?
Learn How To Add Your Event Data to Libraries
Learn How To Create Profiles in the People Library
Learn How to Create Sessions for your Agenda
What Is The Maximum Number Of Characters For The Session Names?
What Are Groups and How Do I Use Them?
What information can I integrate over?
Can I Collect Data from Attendees in the Event Space?
How can I create Virtual Booths for Companies at My Event?
Self-Edit Link
I'm an Event Organizer: How to Assign Access to the Company Portal
Can I Reset My Attendees' Passwords on an Event Space?
What HTML Tags Does The Rich Text Editor Support?
See more
Event Communications
How To Use Announcements For Event Communication
Can I use my own domain as the Sender Email for the Event Space?
Sending Communications to your Attendees
Onsite Events
Live Display: Showcase Your Event's Highlights Onsite
Maps: Guide Attendees with Linked Maps for Sessions, Companies, and Beyond
EventMobi Check-In: How to Check In Attendees using the Onsite App
Badge Designer: Creating Custom Badges for your Event
Badge Printing: Order Pre-Printed Badges with EventMobi
Badge Ordering Terms & Conditions
Can I use Badges or QR Codes to check attendees into the event or into sessions?
Best Practice: Infrastructure Onsite (WiFi)
See more
Virtual Events
Introducing EventMobi Studio
Setting Up Your EventMobi Studio in Experience Manager
Branding & Captions
Producing an EventMobi Studio Session
Zoom WalkThrough
Can I add Pre and Post Video States for my Livestream?
Difference between Zoom Meeting and Zoom Webinar
What is RTMP?
How to use Webex for your Virtual Session
Recording Interactive Breakout Rooms
How do I organize a Simulive session?
Creating a Backup Plan for your Virtual Session
How can I embed a Vimeo video or live stream into my session?
How to Use BlueJeans for your Virtual Sessions
Embed Zoom Meeting/Webinar into Session
Your Virtual Event and the Event Space
What is the difference between YouTube and Vimeo?
Can I Livestream in HD?
How can I embed a live stream from YouTube Live into my session?
How can I embed a Wistia video into my session?
What Video Options Can I Use For My Session?
How can I share my GoToWebinar or GoToMeeting from my session?
Can I share my Conference or Meeting link from my session?
Setup the Zoom Integration
How can I embed a DailyMotion video into my session?
Why is my YouTube Video/Live Stream not playing in my session?
Can people interact by video meetings during my virtual event?
What Video Solutions Can I Use for My Virtual Sessions?
What type of video should I use for my virtual sessions?
How Can I Play Music During My Zoom Meeting?
How Do I Add a Google Meet or Hangout to my Session?
Setting up your Interactive Breakout Room
Live Streaming with Zoom
What happens when I exceed my Video Limit?
Downloading your Livestream Sessions from the Video Library
Managing your Video Storage
Can we restrict access to videos based on what attendees have paid for?
See more
Registration
Building Your EventMobi Registration Site
Adding Speakers to Your Registration Site
Adding Sponsors to your Registration Site
How To Upload Attendees To EventMobi Registration
Design Your Registration Site
Embedding your Registration Form into your Website
Setting Your Organization's Colors for the Registration Profile
Adding Cover Images to your Registration Site
Creating Automated Emails for your Registration Site
Managing your Campaign Emails
Setting Conditions for your Registration Site
Setting up a Hotels Page for your Registration Site
Restricting who can register through email domains or codes
Setting your Registration Language
Setting Up your Privacy Policy
Sharing the Event Agenda/Program from your Registration Site
Custom Registration Statuses
How to launch your registration?
Working with Predefined Fields
Connecting your EventMobi Registration with your Event Space
Syncing QR Codes From Registration to the Event Space
How to set up invitation only registration
Check-in Codes - Registration to EventSpace
Managing Attendee Payments and Transactions
Handling Online Payments with your EventMobi Registration
Applying Tax/VAT in your Registration
Offer payment by bank transfer
Using Stripe as your Payment Gateway for Registration
Cancellations and Refunds in the Registration Platform
How To Export Attendee Information
Statistics reporting
Creating a Waiting List
How to Create Registration Tickets
Before Going Live: Registration Checklist
How To Organize Your Remarketing Campaigns Using the Google Tag Manager
Group registration
How to close your registration?
Excel Efficiency: A Guide to Bulk Edits for Registration Data
Invoice module: Journals
Invoice module: Financial documents
Invoice module: Customers
Managing Attendee Statuses
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Reporting
What Percentage Of The Attendees Can I Expect To Use The App?
Live Stream Analytics
Where Can I Find Analytics on People Who Joined My Event?
What are Unique Visitors?
Where Can I Find Reporting For My Game?
Where Can I Find Analytics on Networking?
Where Can I Find Analytics For My Banners?
Where Can I Access My Event Analytics?
Converting Time Zones in Excel
See more
Sharing Resources
How Do I Attach Documents to Sections?
What's The Best Way To Get My Abstracts And Poster Sessions On The Event Space?
Can People Upload Their Own Documents?
Can People Upload Their Own Documents?
How to Add iFrames to the Event Space
How Can I Add Content To Folder Sections?
Learn How to Share Documents from Your Event
See more
Sponsorship
How Do I Add Sponsors To The Companies Section?
How Do I Categorize Sponsors?
How Can I Sell Sponsorship Opportunities On My Event Space?
Can I Control Where My Banner Ads Go?
Is there a maximum number of banner ads that I can upload?
Why Can’t I See The Banner Ads Section Or The Banner Ads I Uploaded?
Learn How to Showcase Companies At Your Event
Why does my exhibitor or speaker's website not load on my branded native app on an iphone?
How Can I Enable Lead Capture for Companies?
See more
Launch the Event App
How And When Can I Access My Event In The App Stores?
What Is A Multi-Event App (MEA) And What Does It Do?
How long will it take for my Multi-Event App to be ready?
What changes on the Event App cause an "Update Now" notification?
How Long Can I Continue To Access My Event App After My Event Ends?
Is my Event App live right now? Can people see it while I’m building it?
Can I Start Promoting The Event Space Before It's Finished?
When should I launch my app and how do I promote it to my attendees?
Branded App Client Submission Requirements
App Store Connect API (Published)
Resigning Branded App (Android)
Resigning Branded App (IOS).
Provide access to 'Keys' from the App Store Connect
Importance of Reviewing Apple Developer Contracts and Agreements
Creating Your Login Page
Will Updates To My App Be Reflected In The EventMobi App?
How Does A Web App Differ From A Native App?
Will I Still Have The Web Version?
What Options Do I Have For Displaying My App In The App Store?
Is The EventMobi App Compatible With All The Other Features In My Package?
Can I set up Single Sign On (SSO) with my Identity Provider?
See more
Event Services
Which Badge Printing Service is Right for Your Event: Pre-Printed, DIY, or Full Onsite Service?
Ready, Set, Submit!
Granting EventMobi Access To Your Accounts
How to Transfer an App Between Developer Accounts
How Long Will It Take For My Branded App To Be Ready?
App Submissions for Non-Profits
Do We Have To Submit To All The App Stores?
How to Choose Effective Keywords for Top Listing on Apple App Store and Google Play Store
How to Find and Analyze App Statistics on Apple and Google Developer Accounts
I can not find my branded native app by searching it at the google play store. What I do?
What Do I Need To Know About Putting Sensitive/Confidential Content On The App Store?
How to Set Up Two-Factor Authentication (2FA) on Your Apple Developer Account
What Updates Can I Make To The App Once It Has Been Submitted To The App Stores?
Branded App Image Requirements
How Long Will It Take For My App To Be Ready?
How to Remove or Hide an App from Sale on Apple App Store and Google Play Store
Let's Talk Timelines
What are EventMobi’s Professional Services?
Why Should I Consider Home Screen Widget Design?
Why Should I Consider Onsite Support?
What is Data Integration?
Who can you integrate with?
What are the different types of integrations Eventmobi Offers?
Why would an integration be useful for my app?
How long does it take to set up a Custom Data Integration?
Why aren't some posts appearing on our social wall?
Social Media Analytics and Social Wall
How to moderate content on my social wall.
Can We Have Multilingual Native Apps In The App Stores?
See more
Event Information & Settings
What Is The Event Support Email In The Event Info Section Needed For?
What Is The Event Details Section And Why Do I Need To Provide These Details?
Can I Make Sections Visible To Specific Groups of People?
What Is The Difference Between Libraries and Products?
Can I Add More Sections And Links To My Menu?
How Soon Will My Changes And Updates Appear In The Event Space?
What timezone will apply to my Event Space?
Learn How To Create and Manage Sections
Should I Create A Backup Of My Event Data?
Can I offer a multilingual experience to my attendees?
What Are The Character Limits For Various Fields?
What languages are available?
See more