Surveys provide an array of interactive tools for engaging attendees. Whether you want feedback about your event, topical opinions, or a Q&A forum, customizing the Surveys section to fit your event is just a matter of asking the right questions.
You can attach questions to particular sessions, include them in a survey for the event as a whole, display the results live, and solicit questions from your audience live during a session. You can even track who responded or, if you prefer, keep all the responses anonymous.
After your event, downloadable results make it easier than ever to gather and analyze excellent qualitative and quantitative data from your attendees.
Which Type Should I Use?
Figuring out which survey type to use is about answering three questions:
1. Do you want the questions to be associated with a particular session?
These questions are part of a session.
These questions are not associated with a specific session.
2. Do you need to communicate the audience's responses to the presenter or back to the audience?
Yes, these questions are part of the session's content.
No, these questions are just for feedback that we will analyze afterwards.
3. Are you asking the questions or are the questions coming from the audience?
I am asking the questions and the audience is responding.
The audience is asking the questions and the presenter is responding.
Live Polls
Live polls are just what they sound like. During a session, you or your speakers can direct questions to your audience live, leveraging their expertise and collective intelligence to crowdsource content and allowing them to go from passive observers to active participants. Get instant feedback, opinions and preferences, and other contributions from your attendees, then display them live so the speaker or presenter can use that interactively in their session.
Creating A Live Poll
1. Access your Sessions library.
2. Click into your session and visit the Audience Engagement tab.
3. Update the Live Poll toggle to enable this option for your session.
4. Select Add Question to select your question type.
5. Enter in your question and any relevant question options.
6. Check the Customize Option Colors box to select custom colours for your live results options.
7. Determine what chart type you would like to use for your live results (pie, bar or column).
8. Check the Customize Results Page Colors to customize the text and background colors of your live results page.
9. Select Add Question to save.
View The Results
1. Click on the Actions option associated to your live poll question.
2. Select Present from the menu that appears.
You can also Download Results or Clear Responses from the Actions menu.
Ask a Question
Ask a Question allows attendees to submit their questions to your speakers or presenters during a live session. Whether you use it straightforwardly to ask the speaker questions or creatively to crowdsource content, Ask a Question is a powerful engagement tool during sessions.
Questions are visible to everyone in the Ask a Question forum and can be voted up to the top of the list.
Enable Ask a Question For Your Session
1. Access your Sessions library.
2. Click on the relevant session, and choose the Audience Engagement tab.
3. Update the Ask a Question toggle option to enable this for your session.
View The Questions Submitted
Any questions that have been submitted to the Ask a Question feature will be made visible to you from the Audience Engagemement tab of your session.
A Status field will indicate which of your questions are currently visible, and which are hidden from view. These can be moderated using the Moderate option available in the Ask a Question menu.
You can also access a live results page including all questions that have been submitted (and made visible) using the Present option available.
Session Feedback
Designed to replace post-session surveys, Session Feedback allows you to embed questions right in your session pages so people can respond from the same page they're already using to take notes, access session materials, and review other session information. Apply them to every session within an agenda or track, or select specific sessions.
Create A Session Feedback Survey
1. Access your Surveys library.
2. Click on Add Survey, and select the Session Feedback Survey option from the menu.
3. Enter in a name for your feedback survey (this is for your reference in Experience)
4. Attach your feedback survey to All Sessions, Tracks, or Selected Sessions.
5. Select Add Survey.
6. Click on Add Question to select your question type.
7. Enter in your question and any relevant question options.
8. Select Add Question to save.
Event Surveys
Event surveys are perfect for collecting feedback about the conference as a whole and, because they're independent from any sessions on the app, you can link to them from in-app announcements and any other correspondence. Event surveys are a great way to keep the attendee engagement going after your event has ended.
Create An Event Survey
1. Access your Surveys library.
2. Click on Add Survey, and select the Event Survey.
3. Enter in a name for your survey.
4. Select Add Survey.
5. Click on Add Question to select your question type.
6. Enter in your question and any relevant question options.
7. Check the Customize Option Colors box to select custom colours for your live results options.
8. Determine what chart type you would like to use for your live results (pie, bar or column).
9. Check the Customize Results Page Colors to customize the text and background colors of your live results page.
10. Select Add Question to save.
Click on the Actions option on any question to Download Results or Clear Responses.