Why Do Some Of My Widgets Not Show Or Are Blank After I Uploaded Content And Images?

EventMobi uses different services that help you create a seamless experience for your next event. After you have uploaded content through the Experience Manager, on rare occasions you may notice some widgets displaying incorrectly in your event app; in other cases, areas in the app are blank altogether. This issue usually occurs if your corporate network or company's firewall blocks certain sites on the web that EventMobi leverages.

If after uploading content, widgets don't show or areas are blank, we suggest you whitelist the services we use so they won't get flagged by your company's firewall or corporate network. Whitelisting these services will result in a seamless experience when building and using the app. We recommend you talk to your IT department and have the following sites added to your whitelist:


Domain Purpose
*.eventmobi.com and eventmobi.com Required for all applications to work
newrelic.com Analytics & Application Errors

Stores images (such as profile pictures) and documents. It is also used for push notifications.

google-analytics.com Analytics
tb.eventmobi.com Analytics
Hubspot.com Support chat window
Ws.pusherapp.com (port 80 and port 443) Required for chat feature
chat-us-east-1.stream-io-api.com Required for chat feature
chat.stream-io-api.com Required for chat feature
eventmobi.whereby.com Interactive Breakout Rooms
restream.io EventMobi Studio
*.mux.com Custom RTMP Live Streams