Our Live Display feature transforms any screen onsite into a vibrant hub of real-time updates, social media interactions, and vital event information, ensuring attendees stay connected and engaged throughout your event.
Table of Content:
1. How It Works
EventMobi Live Display seamlessly blends into your event, providing attendees with up-to-the-minute schedules, dynamic social media feeds, exciting announcements, captivating sponsor content, and more. With screens changing every 30 seconds, keeping attendees engaged is a breeze. Plus, our Social Wall integration supports popular platforms like Instagram, Facebook, X (former Twitter), YouTube, and TikTok, ensuring seamless communication even in the face of internet hiccups.
2. Setting Up Your Live Display
- Navigate to Live Display located in the Products area of Experience Manager
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Provide the necessary information as required:
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Logo (required): You can upload a logo to be displayed in the upper left corner of the Live Display. Supported file types include *.jpeg, *.jpg, *.png, *.bmp, and *.webp, with a maximum file size of 24 MB per image. We recommend using image dimensions of at least 250 x 140 pixels for optimal display quality.
- Background Color: Choose a background color by either selecting from the provided options or entering a HEX code directly into the designated field.
- News RSS Feed URL (required): Provide a RSS Feed URL to showcase current news updates in the bottom bar of the Live Display. Our default news source is Reuters World News.
- Wifi Information:Provide the name of your venue's WiFi connection, if available.
- Event Space Information: Include details on how attendees can access the Event App while onsite, such as providing the Event App URL (eventmobi.com/EVENTCODE) or any other relevant information for easy access.
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- Screens:
Within the screens section, you have the ability to select which screens you want to showcase on your Live Display. These screens will rotate every 30 seconds and are visible as individual tabs located at the top of the page.
Following screens are available:- Social:
Your Live Display can be integrated with the Social Wall feature to share social media posts from Instagram, Facebook, YouTube and TikTok with your audience.
With this feature, you will receive an EventMobi Social Tracking URL that can be used to pull the information that has been set according to your Social Wall Service (this might require a separate purchase). For more information on Social Wall, go here.
- Agenda:
Within the Agenda screen, attendees can view ongoing live sessions and upcoming sessions from the session library. The Agenda Screen showcases 5-6 sessions that are currently in progress and those that are scheduled. These sessions are automatically populated from the Agenda sections of the Event App and cannot be altered.
- Games:
The Game screen is split into two sections. On the left side of the Live Display, you will find the current Leaderboard showcasing the Top Players and their points. The right side of this page can be customized to provide attendees with information on how to play the game and details about available challenges.
For each Panel, you can input the following details:- Icon: Choose an icon from the selection provided. You can also search for more icons using the search bar.
- Title (required): Give a brief title for this panel.
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Description: Provide a concise description of up to 100 characters to offer helpful information to your attendees.
- Social:
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- Partner:
You have the opportunity to display images, advertisements, or information for your sponsors on the Partner screen of your Live Display. While only one image can be shown at a time, there is no limit to the number of images that can be utilized for the Partner screen. As each screen rotates every 30 seconds, the Partner screen will appear every 90 seconds when all four screens (Social, Agenda, Game, Partner) are in use.
To maximize the exposure for your top sponsors, we suggest either reducing the number of Partner images displayed or creating an image with multiple logos to represent various sponsorship tiers and partners.
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Announcements:
Furthermore, any announcements sent to all attendees will also be showcased on the Live Display and will appear as pop-ups at the bottom section of the Live Display, ensuring important updates are prominently showcased to all attendees.
To prevent a specific announcement from appearing on the Live Display, we recommend directing it to specific groups or individuals instead.
3. Showcasing Your Live Display Onsite
To showcase your Live Display on an external screen at your venue, you can easily access the URL by clicking on the "View Live Display" link at the top of the Live Display area in Experience Manager. Simply copy the URL from the browser bar and share it with your AV Team onsite or display it directly on any screen.
The default URL for accessing your Live Display is: https://livedisplay.eventmobi.com/[EVENTCODE].
Example Live Display:
Please note that this display is accelerated to better show the individual screens and does not correspond to the true speed of the live display.
4. Troubleshooting
Why are some parts of my Live Display cut off?
If content is cut off on your Live Display when shown on a TV or monitor, adjust the TV's overscanning setting to ensure the full 16:9 aspect ratio is displayed. Look for options like "Size" or "Aspect Ratio" in the TV settings to fit the entire display on the screen.
What happens when Live Display loses internet connection?
If the Live Display loses internet connection, it will continue to rotate between screens with the latest content from when the connection was lost. Once the connection is restored, the Live Display will automatically update with new content.
Why aren't some posts appearing on our social screen?
- Effective start and end date: When submitting your Social Wall request to the EventMobi team, it is crucial to provide accurate start and end dates for the tracker. Posts made before the start or after the end dates will not be reflected. If necessary, contact your social wall/live display specialist to modify these dates.
- Moderation: The moderation settings depend on the information provided in the intake form. Upon confirmation from the social wall specialist, a moderation link is shared via email. You have the flexibility to decide which posts to reflect by toggling the moderation option on or off through the provided link. For detailed instructions on moderating your posts, refer to this link.
- Instagram: Posts from public profiles featuring specified keywords/hashtags will be reflected on the social wall. Note that posts from private profiles will not be tracked. Ensure the posts meet these criteria for accurate tracking.
- Facebook: Only posts containing the designated keywords/hashtags from the shared Facebook pages will be tracked. Verify that the correct pages are linked and that the posts align with the specified keywords.
- Youtube: For YouTube, only videos with the specified keywords/hashtags from the designated channels will be tracked. Confirm the correct channels are connected and that the videos meet the specified criteria.
- TikTok: Only posts from influencers that were logged will be tracked.
If posts still fail to appear, take the following steps:
- Share the website URL of the non-reflecting posts with your social wall specialist.
- Collaborate with the social wall specialist to troubleshoot and identify any technical or configuration issues.