---
title: Setting Up Braintree As Your Payment Gateway for Core Registration
description: How to add Braintree as a payment gateway for Core Registration.
---
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December 5, 2025
# Setting Up Braintree As Your Payment Gateway for Core Registration
## How to add Braintree as a payment gateway for Core Registration.
****
**Table of Contents**
- [Finding Your API Keys in Braintree](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#api-key)
- [Connecting Braintree to EventMobi](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#connect)
- [Link Gateway to Events](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#link-to-event)
- [How To Test Your Payment Gateway](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#test)
- [Managing Payments and Refunds with Braintree](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#refunds)
- [Understanding Braintree's Response Codes](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#error-codes)
- [How To Access Braintree's Support](https://help.eventmobi.com/en/knowledge/setting-up-braintree-payment-gateway#support)
### Finding Your API Keys in Braintree
API keys from your Braintree account must be created and entered into your Experience organization to connect your payment gateway and your Core Registration site(s). The instructions below outline how to generate API keys from your Braintree account.
- Click on the **gear icon **at the top right of your Braintree account.
- Choose **API** from the dropdown menu.
- Select **Generate New API Key** and click **View **when the new key has been generated.
- Take note of the **Public Key, Private Key**, and **Merchant ID. **
### Connecting Braintree to EventMobi
When you have your Braintree API Keys, the next step is to input them into your organization to connect your payment gateway to your events. The instructions below outline how to save your API keys to your Experience organization.
- Select **Payment Gateways** from the menu of your Experience Organization.
- Click on **Add Connection.**
- Input a **Name **to represent your payment gateway.
- Choose **Braintree** from the **Gateway **field.
- Paste in your **Merchant ID** from Braintree.
- Paste your **Public Key **and **Private Key** into their respective fields.
- Select **Add Connection** to save your setup.
- Refer to the **Status **area to confirm that your payment gateway is **Active**.
**See an Inactive Status?** Check the status of your credentials using the **Check Status** option in the Experience platform. If the status remains **Inactive**, you can try updating the status again later, or you will need to create a new gateway and repeat the steps above.
### Link the Gateway to Your Event
After connecting your payment gateway at the organization level, follow these steps to link it to your event:
1. Open the **Experience Manager**.
2. Go to your event and select **Registration** from the menu.
3. Click into **Registration Details**.
4. Navigate to the **Payment Settings** tab.
5. Choose the appropriate payment gateway from the **Gateway** dropdown menu.
Your gateway is now linked to this event and ready to be used for paid tickets.
### How To Test Your Payment Gateway
An actual payment must be processed to test your payment gateway. We recommend creating a ticket with a small fee (example: $1.00) that you can test, and then complete a registration with a credit card.
Once the registration payment has been processed, you can initiate a refund from your payment gateway.
### Managing Payments and Refunds with Braintree
All refunds for registration fees must be processed directly from your Braintree account. The instructions below outline how to view transaction records and process refunds.
- Click on **Transactions **at the top of your Braintree account.
- Use the **Transaction Search **to locate the transaction you're refunding, and then click on the corresponding **Transaction ID**.
- Select **Refund **and input the amount you want to refund.
- Click**Refund** to complete the process.
### Understanding Braintree's Response Codes
Braintree uses response codes to indicate the status of a request. You can find a detailed list on [Braintree's Support page](https://developer.paypal.com/braintree/articles/control-panel/transactions/declines), but some response codes to take note of are:
- **2000**: The user's bank has prevented the payment from processing.
- **2005**: The credit card number is invalid.
- **2006: **The credit card expiry date is invalid.
### How To Access Braintree's Support
You can access additional resources and support related to your payment gateway account from [Braintree's Support Center](https://developer.paypal.com/braintree/articles/).
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- [Access Resources as an Attendee](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#access-resources-as-an-attendee)
- [Share Resources as a Speaker](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#share-resources-as-a-speaker)
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