Your Per Year package allows you access to create as many events as you like within your contract period. This package type relies on a People Credit License that includes a set number of people credits that you will have available for all of the events that you are creating for the duration of your contract.
Important Terms To Know
- A Per Year package offers an Annual number of events that can be created over a specified contract period.
- A People Credit License is the contract that determines the number of people credits that will be made available to your organization, to be used across all events you are creating.
- A People Credit is consumed each time that a new profile with an email is added to the People library of your event.
Activating Events on a People Credit License
Activating events on a People Credit License will not require you to select an event credit and activate, instead, it will bring you directly into the activation process for you to create a new event. If your organization happens to have existing Event Credit Licenses as well, you will see a banner located at the top of the pop-up that will include a link to access those events for activation.
Begin the activation process by selecting the content type that you would like for your event. You can choose between a Blank event or to Duplicate a Previous Event which will carry over the following:
- Branding and design, including Designer Pages, Home Page, Event Design Studio Settings and CSS (note that your CSS may need to be adjusted for your new event to appear as intended)
- Folder sections, including any pages or links that were saved to the previous event
- Event Space Menu structure and settings
Note: You will only have access to duplicate events that exist in the organization that you are activating the new event from.
When activating your event, you will be required to input the following information:
- The Event name
- The Start and End Date of your event
- The Event Code that you would like to assign (this will be used as part of the Event URL)
Unlike our Single Event option, the Per Year package allows you the flexibility to set an event duration that exceeds 7 days, when needed. Additionally, the post-event access for any events that you are activating on the Per Year package will be available for the duration of your People Credit License contract period.
Managing People Credits
People Credits will only be consumed for events that you create with your People Credit License.
The People Credits that you are using for each event will not need to be pre-defined in advance, but will instead be determined by the number of People profiles that you have added to each event.
To view how many People Credits have already been used for your events, visit the People Credit area of your Organization. From this area, you will see the following details to help you in managing your events and your People Credits:
- The dates of your contract period
- The number of People in your event.
- The number of People Credits that you have used out of the total available
- A breakdown per event (use the arrow icon to the right hand side)
- An Export option to download a detailed report of people credit consumption
Each unique attendee will consume only one credit regardless how many events they join within a contract period.
When reviewing the breakdown of usage per event, you will have an option to Go to People Library where changes can be made. Deleting profiles from the People Library will restore the number of People Credits to your balance only if the event start date has not yet happened.
A warning message in the Experience platform and an email notification will advise you when you have reached 80 and 100 percent of your available People Credits.
Note: The People Credit Limit is considered a soft limit, this means that you will still have access to create new events and add more People profiles to your events even if you exceed the number of People Credits available. Additional charges will apply for any overages to the limits available within your People Credit License contract.
What happens when my People Credit License Expires?
Access to your events will be restricted once the People Credit License has expired. This means that changes to the Events Spaces, and access as an attendee will no longer be available. Once a new contract has been activated for your organization, access to all events, including those from your previous contract, will be made available to you and to your attendees (if applicable).
Why is there a discrepancy between the People Credit Usage and the Event Breakdown Table?
You may, in some cases, notice that the number of People Credits is not matching what is listed in the Events Breakdown Table. This happens when an event that has consumed People Credits has been deleted from your organization.
The Event Breakdown Table will not display any events that have been deleted, however, the total People Credit Usage will still incorporate the number of People Credits that were consumed by that event.
The Export option available will allow you to download the Event Breakdown Table, which will offer a detailed People Credit Usage report.
Additionally, within the report, you will be able to see for which event an attendee was new, and any subsequent events where they are a Repeat Attendee. As mentioned previously, People Credits are only consumed by New Attendees within a contract period.
