Set Promo Code Limits, Control Access, and Offer Discounts

This article explains how to create and manage Promo Codes in Core Registration, including how to offer discounts, set valid dates, limit usage, and control access by individuals or People Groups.

Table of Contents: 

Creating Promo Codes for Core Registration

Promo Codes in Core Registration can be used to unlock hidden tickets and/or apply a discount—either a flat amount or a percentage—on specific tickets or the entire order.

  • Visit the Promo Codes area of the Registration product in the Experience Manager. 
  • Select Add Promo Code and input the Name and Code you'd like to use for the promo code.
  • Select Save & Continue to move on to updating the settings for your new promo code. 

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Setting Promo Code Quantities

Promo Codes can be restricted to a set quantity, ensuring they can only be used a specific number of times.

When creating or editing a Promo Code, enter a number in the Quantity field to define how many times the code can be applied during the registration process. Leaving the field blank will allow unlimited use.

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Setting Promo Code Dates

You can control when a Promo Code is active by giving it a start and end date (and time). This makes sure the code is only used during your chosen promotional period.

To set this up, check the box for Define Promo Code Period and enter the dates and times you want the code to be available on your registration site.

Restricting Promo Codes to Individuals or People Groups

You can limit a Promo Code so it’s only available to certain People Groups or Individuals by selecting the Apply Eligibility Settings checkbox.

To use this option, make sure your People library includes the attendees who should have access to the code. Your registration site also needs to be set to either Private or Require Email as First Step.

Offering Discounts by Promo Code

You can use Promo Codes to:

  • Apply a flat rate or percentage discount to registration orders or individual tickets

  • Reveal hidden tickets that aren’t visible on your registration site by default

When creating the promo code, you will find a section for Promo Code Behavior where you can select whether inputting a promo code on the registration site should reveal specific tickets or offer a discount. 

When selecting the Apply a Discount option, you can choose between a flat rate or a percentage amount and apply this to a Full  Order or to Specific Tickets

When the Promo Code is used on the registration site, the ticket will be revealed (if applicable) and/or discounted according to the settings you've saved. The invoice generated will also outline the specific Promo Code used and any related discounts that were applied to the price of the ticket(s) or order.


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