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      Setting Up Payflow Pro As Your Payment Gateway for Core Registration

      How to add Payflow Pro as a payment gateway for Core Registration.

      Table of Contents


      Connecting Payflow Pro To EventMobi

      To connect Payflow Pro as a payment gateway for your EventMobi events, follow these steps:

      • Select the Payment Gateways option in the menu of your organization.
      • Click Add Connection.
      • Input a Name to reference your payment gateway in your Experience organization.
      • Select Payflow Pro from the Gateway dropdown menu.
      • Type in the username for your Payflow Pro account into the Vendor Value field. 
      • Input the password for your Payflow Pro account into the Password field.
      • Type PayPal into the Partner field. 
      • Click on Add Connection. 

      Having issues? Make sure you've entered "PayPal" exactly as shown below. The spelling needs to match the example to work correctly.


      Screenshot 2025-04-30 at 1.53.10 PM

      • Select Add Connection to save your update. 
      • Use the Events dropdown menu to connect your Payflow Pro account to any events with Core Registration enabled, or select Skip, I'll do it later. 
      • Refer to the Status area to confirm that your payment gateway is Active. 

      See an Inactive Status?  Check the status of your credentials using the Check Status option in the Experience platform. If the status remains Inactive, you can try updating the status again later, or you will need to create a new gateway and repeat the steps above.

       

      How To Test Your Payment Gateway

      An actual payment must be processed to test your payment gateway. We recommend creating a ticket with a small fee (example: $1.00) to test, and then registering with a credit card. 

      Once the registration payment has been processed, you can initiate a refund from your payment gateway. 

      Managing Payments and Refunds from Payflow Pro

      All refunds for registration fees must be processed directly from your Payflow Pro account. The instructions below outline how to view transaction records and process refunds.

      • Select the Activity option at the top of your Payflow Pro account. 
      • Click on Transactions and select All Transactions. 

      Transactions Payflow Pro

      • Use the Search and Filter options to find the transaction you want to refund.
      • In the transaction, click on Issue Refund.
      • Input the amount you want to refund into the Refund field and select Issue Refund to complete this action. 

      Understanding Payflow Pro's Response Codes

      Payflow Pro uses response codes to indicate the status of a request. You can find a detailed list on Payflow Pro's Developer page, but some response codes to take note of are: 

      • 0: Approved
      • 12: Declined
      • 23: Invalid account number

      How To Access Payflow Pro's Support

      You can access additional resources and support related to your payment gateway account from PayPal's Support Center.