📢 Important Update: Support Hours

To ensure our team can celebrate the holiday and return recharged to assist you, we are adjusting our support availability for the next two days. Please see our temporary schedule below:

Holiday Closure (Live Support)
Our team of dedicated support specialists will be unavailable on:

Friday, April 3rd
Saturday, April 4th

While our live team is offline for the holiday, you can still access immediate assistance through:

• Virtual Support (AI) Chat: Our AI assistant is available via chat to help with common issues and provide quick answers.

• Email & Voicemail: Any messages received outside of live hours will be logged and prioritized by our team as soon as they return to their shift.

To ensure we continue providing consistent, high-quality assistance, we are adjusting our live support availability. Please see our updated schedule below:

Standard Operating Hours (Live Support)

Our team of dedicated support specialists is available to assist you during the following times:

• Weekdays (Monday – Friday): Until 8:00 PM EST

• Weekends (Saturday – Sunday): 8:00 AM – 5:00 PM EST

Self-Service Resources

We invite you to explore our Knowledge Base at any time. It is filled with how-to articles, best practices, and troubleshooting guides designed to help you find answers instantly.

Thank you for your understanding and for being a valued member of the EventMobi community!