📢 Important Update: Support Hours
Standard Operating Hours (Live Support)
Our team of dedicated support specialists is available to assist you during the following times:
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Weekdays (Monday – Friday): 24 Hours (Starting Monday at 1:00 AM EST)
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Weekends (Saturday – Sunday): 8:00 AM – 5:00 PM EST
While our live team is offline (Weekend Evenings):
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🤖 Virtual Support (AI) Chat: Our AI assistant is available 24/7 to help with common issues and provide quick answers.
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📥📞 Email & Voicemail: Messages received outside of live hours will be logged and prioritized by our team as soon as they return for their shift.
Self-Service Resources
Need an answer right away? We invite you to explore our Knowledge Base at any time. It is filled with how-to articles, best practices, and troubleshooting guides designed to help you find answers instantly.
Thank you for being a valued member of the EventMobi community!