EventMobi Support Hours

Staying Connected During the Holiday Season

As we head into the holiday season, we want to make sure you have everything you need to stay supported and confident in your event plans. To give our team time to rest and celebrate with their families, we’ll be making a few temporary adjustments to our standard support hours.

Please review our holiday schedule below:

• January 5-6: Support coverage ends at 5:00 p.m. EST
• January 7: 8:00 am  5:00 pm EST
• January 8-9: Support coverage ends at 5:00 p.m. EST
• January 10 onward: Regular support hours resume

Standard Operating Hours

Outside of these specific temporary adjustments, our team is available to support you around the clock during the work week. Our standard support hours are 24 hours from Monday through Friday, and from 8:00 a.m. to 5:00 p.m. EST on Saturdays and Sundays.

Communication & Resources

Your inquiries remain a priority. Any emails, chats, or phone calls received during our holiday closures or outside of weekend support hours will be logged and answered in the order they were received as soon as our team is back online.

In the meantime, we invite you to explore our Knowledge Base, which is filled with how-to articles, best practices, and troubleshooting resources that can help you find quick answers while our live support team is away.

Thank you for your understanding and for being a valued part of our community.