Uploading registrant information may be required in cases where you are looking to allow an attendee, or multiple attendees, to bypass the registration process.
Within the Attendees area found under General in the EventMobi Registration platform you will find a page icon available that will be used to Import Attendees.
Using the template that is downloaded from this option, you can input the registrant information, and then Import to save your changes.
Note: Do not modify the column of the Excel template as this will generate an error when attempting to import to the EventMobi Registration platform.
Filling out the Import Template:
When adding information to the Category and/or Options columns in the template, make sure that the name you are using matches the one used in the EventMobi Registration platform exactly.
Once you have imported your Excel file, the people listed will automatically be registered for your event. However, there are two important follow-up steps:
Manually Send Confirmation Emails
Imported registrants will not receive a confirmation email automatically. To send the email:
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Go to the Attendee List in your Registration dashboard.
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Click the three dots (⋮) next to each registrant's name.
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Select Send Confirmation Mail from the dropdown menu.
This step needs to be repeated for each person individually.
Sync Attendees with the Event App (if applicable)
If your Extended Registration is linked to an Event App, manually uploaded registrants will not be synced automatically. To sync them:
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In the Attendee List, click the gear icon (⚙) in the top-right corner.
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Select Send all attendees to EventMobi.
After this sync, all future updates to these registrations (e.g., profile edits) will automatically be reflected in the Event App.