---
title: Setting Up Moneris As Your Payment Gateway for Core Registration
description: A how-to on setting up Moneris as a payment gateway for Core Registration.
---
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December 5, 2025
# Setting Up Moneris As Your Payment Gateway for Core Registration
## A how-to on setting up Moneris as a payment gateway for Core Registration.
****
**Table of Contents**
- [Finding Your API Key in Moneris](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#api-key)
- [Connecting Moneris to EventMobi](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#connect)
- [Link Gateway to Event](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#link-to-event)
- [How To Test Your Payment Gateway](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#test-payment)
- [Managing Payments and Refunds with Moneris](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#refunds)
- [Understanding Moneris' Response Codes](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#error)
- [How To Access Moneris' Support](https://help.eventmobi.com/en/knowledge/setting-up-moneris-as-your-payment-gateway#support)
### Finding Your API Key in Moneris
You will need an API key from your Moneris account to connect your payment gateway to your EventMobi Core Registration Site(s). The instructions below outline how to create your API key in Moneris and place it into EventMobi's Experience platform.
- Select the **Settings **option in your Moneris portal, followed by **Developer Tools**.
- Take note of your **Store ID **and **API Key** on this page.
### Connecting Moneris to EventMobi
Once you've generated your API key from Moneris, you'll need to add it to the Experience platform to connect your payment gateway to your events. Follow the steps listed below to connect your Moneris account to EventMobi.
- Select the **Payment Gateways** option from your organization's menu.
- Click **Add Connection**.
- Input a **Name** to reference the payment gateway in your Experience organization.
- Select **Moneris** from the **Gateway** dropdown menu.
- Copy and paste your Moneris **Store ID. **
- Enter your **API Token** from Moneris.
- Select **Add Connection** to save your setup.
- Refer to the **Status **area to confirm that your payment gateway is **Active**.
**See an Inactive Status?** Check the status of your credentials using the **Check Status** option in the Experience platform. If the status remains **Inactive**, you can try updating the status again later, or you will need to create a new gateway and repeat the steps above.
### Link the Gateway to Your Event
After connecting your payment gateway at the organization level, follow these steps to link it to your event:
1. Open the **Experience Manager**.
2. Go to your event and select **Registration** from the menu.
3. Click into **Registration Details**.
4. Navigate to the **Payment Settings** tab.
5. Choose the appropriate payment gateway from the **Gateway** dropdown menu.
Your gateway is now linked to this event and ready to be used for paid tickets.
### How To Test Your Payment Gateway
An actual payment will need to be processed to test your payment gateway. We recommend creating a ticket with a small fee (example: $1.00) that you can test, and then complete a registration with a credit card.
Once the registration payment has been processed, you can initiate a refund from your payment gateway.
### Managing Payments and Refunds with Moneris
All refunds for registration fees must be processed directly from your Moneris account. The instructions below outline how to view transaction records and process refunds.
- Go to the **Reports **area of your Merchant Portal and select **Find a Transaction**.
- Use the **Search **options to find the transaction you want to refund.
- Select **View Details **on the correct transaction from your search results.
- Click on **Refund **at the top of the page.
- Enter the refund amount that you would like to process.
- Click on **Confirm Refund,** followed by **Submit Refund**.
**Is your Refund button grayed out?** This means that the transaction is not eligible for a refund. Hover over the **Refund** button to view additional details.
### Understanding Moneris' Response Codes
Moneris uses response codes to indicate the status of a request. You can find a detailed list on [Moneris' Support page](https://developer.moneris.com/More/Testing/Response%20Codes), but a few response codes you may want to take note of are:
- **000:** Approved
- **050: **Declined
- **074:** Unable to Authorize
### How To Access Moneris' Support
You can access additional resources and support related to your payment gateway account from [Moneris' Help Center](https://www.moneris.com/en/support).
- [Event Organizers](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#main-content)
- [Experience Manager](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#experience-manager)
- [Attendee Engagement](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#attendee-engagement)
- [Branding & Design](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#branding-design)
- [Creating Profiles & Sessions](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#creating-profiles-sessions)
- [Event Communications](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#event-communications)
- [Onsite Events](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#onsite-events)
- [Virtual Events](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#virtual-events)
- [Core Registration](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#core-registration)
- [Extended Registration](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#extended-registration)
- [Reporting](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#reporting)
- [Sharing Resources](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#sharing-resources)
- [Sponsorship](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#sponsorship)
- [Launch the Event App](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#launch-the-event-app)
- [Event Services](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#event-services)
- [Event Information & Settings](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#event-information-settings)
- [Privacy & Security](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#privacy-security)
- [What's New](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#whats-new)
- [Call For Speakers](https://help.eventmobi.com/en/knowledge/event-organizers?hsLang=en#call-for-speakers)
- [Attendees & Speakers](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#main-content)
- [Using the Event App](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#using-the-event-app)
- [Access Resources as an Attendee](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#access-resources-as-an-attendee)
- [Share Resources as a Speaker](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#share-resources-as-a-speaker)
- [Manage Event Communications](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#manage-event-communications)
- [Connect With Others at the Event](https://help.eventmobi.com/en/knowledge/attendees-speakers?hsLang=en#connect-with-others-at-the-event)
- [Sponsors & Exhibitors](https://help.eventmobi.com/en/knowledge/sponsors-exhibitors?hsLang=en#main-content)
- [Exhibiting at an Event](https://help.eventmobi.com/en/knowledge/sponsors-exhibitors?hsLang=en#exhibiting-at-an-event)
- [Integration Hub](https://help.eventmobi.com/en/knowledge/integration-hub?hsLang=en#main-content)
- [EventMobi Integration Hub Solution](https://help.eventmobi.com/en/knowledge/integration-hub?hsLang=en#eventmobi-integration-hub-solution)
- [Simplify Your Processes with Automations](https://help.eventmobi.com/en/knowledge/integration-hub?hsLang=en#simplify-your-processes-with-automations)
- [Integrations from EventMobi to your solution](https://help.eventmobi.com/en/knowledge/integration-hub?hsLang=en#integrations-from-eventmobi-to-your-solution)
- [Integrations from your solution to EventMobi](https://help.eventmobi.com/en/knowledge/integration-hub?hsLang=en#integrations-from-your-solution-to-eventmobi)
- [Registration](https://help.eventmobi.com/en/knowledge/registration?hsLang=en#main-content)
- [Content](https://help.eventmobi.com/en/knowledge/registration?hsLang=en#content)
- [Design](https://help.eventmobi.com/en/knowledge/registration?hsLang=en#design)
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