Data Sub-Processors
The following third parties are considered Data Sub-processors as defined in the EventMobi Data Processing Addendum and forms Schedule 1 of the Authorization for Appointment of Subprocessors.
Product Extensions
A walkthrough and tutorial tool embedded into the Experience platform.
| WalkMe |
A walkthrough and tutorial tool embedded into the Experience platform. |
Partnerships
| Swoogo |
A full-featured registration platform with a tight integration built to UAPI. |
| Bridgeplex |
Supports various integrations built between 3rd parties on our API. |
Integrations
| Eventbrite |
Registration platform - Our system will pull registrants from Eventbrite events into the People list. |
| Zoom |
Virtual Meetings & Webinars - The integrations supports linking out to existing Zoom meetings, primarily and simplifying the joining process. |
Subprocessors
| Pusher |
Used for real-time web socket communication. |
| Stream |
Data and functionality for Session Chat, Group Discussions, Private Chat, and Activity Feed features. |
| Mux |
RTMP livestream platform |
| Whereby |
Simple video conferencing for Appointment Booking and Interactive Breakout Rooms |
| Keen.io |
Analytics platform - Custom events are sent to Keen from the Event Space and used to generate analytics reports. This is also used for the Experience Audit Log. |
| Google Analytics |
Used as part of analytics |
| Google Maps & Google Places |
Used in both the Experience platform and the Event Space |
| Sendgrid |
Transactional emails |
| Mapwize |
Interactive advanced mapping tool - Ued to support the Advanced Mapping Professional Service |
| Transifex |
Translation services |
Infrastructure
- Amazon Web Services (AWS)
- CloudAMQP - Hosted RabbitMQ
- Github / Github Actions
- NPM
- MacStadium
- Branch.io
- Terraform
Monitoring
| New Relic |
APM, Infrastructure Monitoring, Alerting |
| Splunk |
Centralized logging |
| Pager Duty |
On-Call management and notifications |
| Sentry |
Frontend centralized error logging |
Reporting
| Mode Analytics |
Directly access database to run queries for reports.
- Used by the Support team to service client requests.
- Used by the Product team to report on feature usage.
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Testing
| Runscope (now part of Blazemeter) |
API testing - Integrated into deployment pipeline. |
| Blazemeter |
Performance/Load testing |
| JumpDesktop |
Remote access to MacStadium for Native build team and offshore resources |
| ngrok |
Expose local environment to internet |
Documentation
| Stoplight |
Hosts UAPI documentation |
| Postman |
APIv2 documentation |
Project Management
Other
| Hubspot |
Internal CRM tool - Integration supports automated free trial flow.
Used by Support and Sales teams as CRM to managing customer accounts and offering Email and Chat support channels.
Used by Marketing for communicating with existing and prospective customers.
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