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      How To Activate Event Credits?

      Unlock your event's potential with Event Credits! This guide shows you how to activate them seamlessly in Experience Manager, ensuring your event is set up for success from the start.

      1. Set Up Your Experience Manager Account

      Once your event products have been provisioned as per the terms of your contract, EventMobi will send you an email invitation to set up your Experience Manager account.

      1. Check Your Email: Look for the invitation from EventMobi (noreply@eventmobi.com)
      2. Create Your Account: Follow the instructions in the mail to create your username and password.

      2. Log into Experience Manager

      With your account set up, it's time to log in and begin the event activation process.

      1. Access your Experience Manager account by visiting experience.eventmobi.com
      2. Log in with the username and password you created during the setup process.

      3. Select Your Organization and Add Event

      Once logged in, you'll need to navigate to your organization's dashboard and begin adding your event.

      1. Select Your Organization: Find your organization's name in the list.
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      2. Click 'Add Event': Locate the green 'Add Event' button in the Events tab to start the activation process.
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      4. Choose Your Event Credit

      In the pop-up window that appears, you'll see the available credits and products you've purchased.

      For Per Year Licences, please refer to this article how to create events.

      • Identify Your Credit: Look for the credit named after your event. If multiple credits are displayed, choose the one you wish to activate.
      • Proceed: Click 'Continue' to move to the next step.

      When activating an Event Credit, be sure to take note of the Credit Expiration date displayed on the right side. Once this date has passed, the credit will no longer be usable for future events. It's also essential that the dates of your event fall within the validity period of this expiration date.

      5. Choose Your Content Options

      When setting up your Event App, you have two choices:

      1. Start Fresh (Blank Event):
        • Description: Begin with a brand-new event that has no existing content.
        • Use When: You want to create the event from scratch.
      2. Duplicate a Previous Event:
        • Description: Replicate the overall setup and design of a past event from your organization.
        • Use When: You want to reuse content and design from a previous event.

      Pro Tip: To easily locate an event for duplication, simply type the initial letters of the event name or code.

      Remember: It's best to refrain from duplicating events older than two years to avoid any potential issues with the system's current functionalities.

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      Duplicating A Previous Event:

      The event duplication is focused on helping you to establish the structure and branding for your Event App, rather than transferring content that is subject to change with your new event. When duplicating a previous event, the following information will be transferred to the event you are activating:

      • Event Icon, Home Page widgets and layout
      • Designer Pages created in the Page Designer
      • Event Design Studio (Branding & colours, Loading & Menu Image and Advanced Designer updates that were made if applicable)
      • Event App Sections 
      • Session Tracks, Roles and Settings
      • People Groups and Custom Fields
      • Company Groups, Custom Fields and Company Grouping Label (Settings)
      • Document Groups
      • Event Information section (Help Desk and About pages)

      The Event Details and contents of your libraries such as sessions, and profiles will not be transferred over during the app duplication process as these are typically items that are specific only to your previous event. For this reason, you will also notice that while Folder sections are duplicated in the Sections area, the content (pages and links) will not be. Additionally, Link section types will duplicate in the new event that you create but will not include any content for URLs that were set to link to eventmobi.com to ensure that your new event will not redirect attendees to an outdated event.

      6. Finalize and Activate Your Event

      Complete the activation process by providing essential details about your event.

      • Event Name: Specify the name of your event.
      • Start and End Dates: Ensure to input the correct start and end dates to allow for session additions within the specified date range.
      • Event Code: Select a unique event code that will be included in your Event App URL (eventmobi.com/EVENTCODE) and will be used by attendees to easily locate your event through the EventMobi Universal App.
      • Click the 'Create Event' button to save your changes.

      The standard event duration is up to 7 days. To prevent any problems with saving agenda items, make sure to set the start and end dates within this timeframe. If you require an event that exceeds 7 days, kindly reach out to your Account Manager to discuss the required adjustments.

      Ensure the event start and end dates are before the event credit's expiration date to proceed with event creation. Contact EventMobi's Support Team to change your event dates after event creation if needed.

      7. Verify Event Activation

      Double-check your event creation in the Events list, then feel empowered to strategize, coordinate, and personalize your event within the Experience Manager platform for a smooth and enjoyable experience. Happy planning!