How to Customize Confirmation Emails by Ticket Type

The feature allows organizers to set up specific confirmation emails based on the ticket category or ticket options. Ensuring each participant receives relevant personalized information.

Creating your email conditions

By default, the explanation text or content of your confirmation emails can be accessed under Content > Automatic Emails for free events and under the Payments submenu for paid events.

To create conditions, follow the steps outlined below: 

• Go to the Content area of the EventMobi Registration platform.
• Visit the Automatic Emails page if this is a free event.
  (For paid event, this can be done under Money > Payments > Edit your payment method)
• Under Explanation Text > Free Participation, click the icon next to the image icon to create a condition.
  
• Select a specific ticket category or ticket option.
• Add the content or message inside the created condition.
• Save the changes to complete the process.