In some cases, you may want to prevent certain profiles from appearing in the Event App. With the updated Profile Visibility settings in Experience Manager, organizers now have more flexible options to manage this.
Table of Contents:
1. Set Profile Visibility for Individual Attendees
Organizers can now control whether an attendee's profile is visible in the app directly within Experience Manager:
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Go to Libraries > People Library
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Click on a profile to open their details
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Scroll to the Networking Features
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Choose to make the profile Visible or Hidden
Profile Visibility Rules
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Visible:The profile is visible in the People section, can be accessed through a URL, and is searchable when initiating a new conversation in the messaging inbox.
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Hidden: The profile is not visible anywhere in the app and cannot be searched.
Hidden profiles cannot be assigned to sessions or company roles and cannot engage in Activity Feed, Session Chat,Polls, etc.
Hiding a profile also automatically disables Private Chat and Appointment Booking for that attendee.
2. Bulk Update Visibility from the People Library
To update profile visibility for multiple attendees at once:
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Navigate to People > People Library
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Use checkboxes to select multiple attendees
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Click Manage Settings at the bottom of the page
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Update Profile Visibility for all selected attendees
Bulk edits are page-based. You can only update the visibility of attendees visible on the current page.
4. Bulk Update Visibility via Excel Import
You can also update profile visibility using the People Excel Template:
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In the Excel file, locate the column titled Profile Visible
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Enter
yes
to make the profile visible orno
to hide the profile -
If left blank, the profile will be visible by default
Once changes are made, upload the updated Excel file via People > Import People.
5. Let Attendees Control Their Own Visibility
Organizers can also allow attendees to manage their own profile visibility:
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Go to Event App > Event App Settings
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Under User Settings, enable or disable the checkbox: Allow attendees to edit profile visibility
If enabled, attendees can:
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Log in to the Event App
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Go to their Preferences (via the Attendee Dashboard)
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Toggle profile visibility between visible and hidden
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5. Workaround: Use People Groups to Filter the People Section
If you want to exclude profiles from the People section but still allow engagement in other areas of the app (sessions, chats, activity feed, etc.), use this workaround:
- Create two people groups in the people library: “Include in Attendee List” and “Exclude from Attendee List”
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Assign attendees accordingly in the People Library
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Navigate to Event App > Menu Sections to create or modify your People section. In the Section content settings, select the option to display only the "Include in Attendee List" group under Specific People Groups.
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When someone requests not to appear in the People section, move them to the “Exclude from Attendee List” group.
Please note that if users choose to participate in Gamification, engage with the Activity Feed, join Group Discussions, or send direct messages to other attendees, their profile information will be displayed on the leaderboard, within the Activity Feed, and in Group Discussion channels. Additionally, this information will be shared with individuals they message privately. It is important to clearly outline this in your Terms of Use and to inform any attendees who have requested privacy regarding their profiles about this data sharing.
Attendees have the option to favorite profiles of other participants that are visible within the app, whether through people sections, session roles, or company profiles. For further information on how to favorite profiles, please consult this article.