If you are noticing loading issues with the video, it may be due to your internet connection or the browser type that you are using.
First, check to make sure that you are on a supported browser type:
First, check to make sure that you are on a supported browser type:
| Supported Browsers | |
| Chrome | 87 and later |
| Safari | 13 and later |
| Firefox | 78 and later |
| Edge | 87 and later |
We recommend using Google Chrome when possible, as this offers the most consistent experience for the event.
If you are using a supported browser type and version, we recommend checking on your internet connection. Sites like fast.com can help you to check your internet speeds and to confirm if this may be the reason behind any issues with launching or buffering.
If you are using a supported browser type and version, we recommend checking on your internet connection. Sites like fast.com can help you to check your internet speeds and to confirm if this may be the reason behind any issues with launching or buffering.
Please try refreshing the event using the 'Refresh' or 'Update Now' option from the left-hand menu.