How Does Attendee Messaging Work?

Table of Content:

• Managing Conversations & Meeting Requests

• Chat & Meeting Requests Notifications

• Enable / Disable Messaging and Meeting for my personal profile

Managing Conversations & Meeting Requests

💬 PRIVATE CHATS

Initiating a private chat is simple and user-friendly, offering two different methods for easy communication:

📆 APPOINTMENT BOOKINGS

Create an Appointment:

Search for a contact	Click "Schedule a Meeting"	Fill out form & send invitation!

To schedule appointments with other participants on the Event App, you can initiate 1-on-1 meetings through their People profiles. Within the People list displayed on the Event App, each profile includes an option to "Schedule a Meeting", allowing users to send meeting requests. When creating a meeting request, you will be prompted to provide the following information:

• Meeting Title
• Date and Time
• Suggested meeting location
• Any additional notes

Accept/Decline an Appointment:

Once an appointment request has been sent, an email notification will be sent to the invitee, prompting them to log in to the Event App to either accept or decline the invitation. Email notifications will also be sent to inform users when an appointment has been accepted, declined, or canceled.

Additionally, attendees who access event information through a custom branded app or the EventMobi Universal app will receive a push notification on their device when an appointment invitation is sent.

View your Appointment:

Attendees can easily access their upcoming or confirmed appointments from their personal agendas in the Attendee Dashboard section (located in the right-hand menu of the app).

Chat & Meeting Request Notifications

1. In-App-Notification:
   When a new chat message or meeting request is received, users will be alerted with a red dot on the bell icon in the navigation bar, indicating a new message has arrived. By clicking on the bell icon, users can instantly open the chat window to view the new message or meeting request.
2. Native Push Notification on Mobile Device
   Users using the Event App via a custom-branded app or the EventMobi Universal app will receive push notifications on their mobile devices whenever they receive a new chat message or a meeting request. These push notifications will be displayed even if the app is closed or running in the background, but not if the user is actively using the app. 
   To ensure you receive push notifications on your mobile device, make sure this setting is enabled in your device's settings.
   
   

3. Email Notifications
   Email notifications will be sent to users to keep them informed of new chat messages or meeting requests, even when they are not actively using the Event App. These notifications may be delayed by about 5-15 minutes to prevent spam. By monitoring their email, users can keep up-to-date with their messages and appointment requests, allowing them to promptly access their Event App's inbox to respond to messages.
   

Enabling or disabling the feature for individuals

Users also have the option to disable Private Chats & Appointment Booking for their own profile per event. To do so, they can navigate to their Preferences area in the Attendee Dashboard, located in the upper right corner of the Event App after logging in. Within the settings, they can simply toggle off the feature labeled "Enable Messaging & Meetings".