FAQs
Virtual Event Space
- Can I add a live stream or video to my sessions?
- Can I Create Interactive Breakout Rooms?
- Speaker Preparation: Booking a Session
- What to Expect before your Recording or Live Preparation Session
- Some Best Practices to Preparing your Speakers to deliver Virtual Sessions
- Creating a Backup Plan for your Virtual Session
Experience Manager
- How do I use Eventmobi's Experience Manager?
- What Is The Difference Between Libraries and Products?
- Can I Make Sections Visible To Specific Groups of People?
- How can I contact your Support team?
- Why does my Sessions template show "DO-NOT-MODIFY - Data set too large" when I export it?
- Eventbrite
Customization & Branding
- How Do I Add Images to Description Areas in Profiles and Sessions?
- Can I Change My App Address Or Use A Custom Domain?
- What is an Event Code?
- Can I Customize The Icons For Sections Within My App?
- What's The Best Way To Brand My Event Space?
- How Big Should My Images Be?
Branded App Submissions
- Ready, Set, Submit!
- I can not find my branded native app by searching it at the google play store. What I do?
- Let's Talk Timelines
- Step 1: Creating Your Developer Accounts
- Step 2: Make sure that your developer account is ready to use
- Step 3: Granting EventMobi Access To Your Accounts
Advanced Designer
- Change 'Refresh App' to display as 'Refresh' at bottom of Event Space Menu
- Add a Background Image to the Login Page of the Event Space
- Change Agenda Card Background Color
- Hide Job Title and Company on User Profile Page
- Manipulate the severity of Roundness of Picture on User Profile Edit page
- Hide and Reorder People Profile Fields
Technical Support
- Why does my exhibitor or speaker's website not load on my branded native app on an iphone?
- How to identify generic import errors
- Why Aren't My Speakers Appearing in the Speakers Section of the App?
- What Should I Do If Some of My Content Was Accidentally Deleted?
- What Happens If I Lose My Internet Connection?
- Why Isn't My App Loading?