FAQs
Experience Manager
- How do I use Eventmobi's Experience Manager?
- What Is The Difference Between Libraries and Products?
- Why Can't I Access the Chat Window in Experience?
- What Languages is the Experience Platform Available In?
- How Do I Activate My Event Package?
- Can I Track App Usage And Get Analytics?
Customization & Branding
- How Do I Add Images to Description Areas in Profiles and Sessions?
- Can I Change My App Address Or Use A Custom Domain?
- What is an Event Code?
- Can I Customize The Icons For Sections Within My App?
- Adding Widgets To Your Home Screen
- What's The Best Way To Brand My App?
Branded App Submissions
- Ready, Set, Submit!
- How To Find The Download Stats For Your Branded App
- Let's Talk Timelines
- Step 1: Creating Your Developer Accounts
- Step 2: Granting EventMobi Access To Your Accounts
- Step 3: Send Intake Form and Assets
Advanced Designer
- Invert the Countdown Widget Colours
- Change the Empty State Text of a Document Section
- Hide sort by Name/Sort by Category toggle in Companies
- Resize Profile Image in People Details Page
- Hide "Sort by Time"/"Sort by Tracks" Toggle
- Hide Event Feed
Technical Support
- How to identify generic import errors
- Why Aren't My Speakers Appearing in the Speakers Section of the App?
- What Should I Do If Some of My Content Was Accidentally Deleted?
- What is TLS 1.2 and how do I enable it?
- What Happens If I Lose My Internet Connection?
- Why Isn't My App Loading?