Getting Started: How Do I Activate My Event Package?

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After confirming which package and products you would like to use for your upcoming event, your Account Executive will connect you with an Event Success Manager who will help you in getting set up on the Experience platform. In addition to provisioning the products and features that you have purchased, the Event Success Manager will send an email invitation that will allow you to create your username and password.

Once your event products have been provisioned and your username has been created, you will need to activate your event within the Experience Manager by visiting experience.eventmobi.com. After logging in you, you will need to select your Organization name followed by the Add Event option in green to get started.

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On the pop up that appears, you will see any orders that have been provisioned. The order may be named according to the event that you will be using it for, or according to the package that you purchased. If there are multiple orders displayed, choose the one that you would like to proceed with activating and choose and select continue

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In the next step you will have the following content options for the new app:

  • Blank: Create a new event with no content.
  • Duplicate Previous Event: Lets you copy the libraries and design of an existing event from your organization

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To complete the activation process, you need to provide the Event Name, start and end dates, along with the event code that you would like to use for your event app URL. Choose the Create Event option to save your changes. Once your event is activated, it will display within the Event List of your Organization. 

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