What Updates Can I Make To The App Once It Has Been Submitted To The App Stores?

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  This article is for our new Experience Manager.

If you are an EventMobi customer and using manage.eventmobi.com your account is using our Classic Content Manager. If this is the case, please visit support.eventmobi.com

Once your Branded App has been submitted to the app stores, you will have access to add or edit any content in the app sections. This includes adding and editing profiles, sessions or challenges, as well as unhiding modules that you previously had hidden from view. Some updates, however, will require us to resubmit the app to change the content that displays in the app store listings. Below you will find a list of the information that cannot be updated without a resubmission to the app stores. 

 Graphics

  • Event App Icon
  • Loading & Menu Image 
  • Splash Screen Image

App Information

  • Event App URL (Event Code)
  • Event Name
  • App Name
  • Short Description
  • Full Description 
  • Keywords

Should you require the information outlined to be updated, a resubmission will need to be processed. This will take approximately 2-3 weeks for approval in the stores, however if your app has already been approved the it will remain accessible for attendees to download until the resubmission is approved. If you are looking to update the information contained within your app store listing, please contact nativeapps@eventmobi.com

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