How Do I Activate My Event Package?

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  This article is for our new Experience Manager.

If you are an EventMobi customer and using manage.eventmobi.com your account is using our Classic Content Manager. If this is the case, please visit support.eventmobi.com

Once an order with your event products has been provisioned, you will need to activate it within the Experience Manager. To do so you will need to access your Organization and select the Add Event option in green. 

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On the pop up that appears, you will see any orders that have been provisioned. The order may be named according to the event that you will be using it for, or according to the package that you purchased. If there are multiple orders displayed, choose the one that you would like to proceed with activating and choose and select Set Event Details

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To complete the activation process, you need to provide the Event Name, start and end dates, along with the event code that you would like to use for your event app URL. Choose the Create Event option to save your changes. Once your event is activated, it will display within the Event List of your Organization. 

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