How Do I Log In If My Password Isn't Working?

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  This article is for our new Experience Manager.

If you are an EventMobi customer and using manage.eventmobi.com your account is using our Classic Content Manager. If this is the case, please visit support.eventmobi.com

I'm an Event Organizer and I Can't Log Into My Account
If you are receiving an Incorrect Password error, or do not remember your password to log into the Experience Manager, you can reset your password by following these steps:

  1. On the login screen at experience.eventmobi.com, click "Forgot Your Password?"
  2. Enter the email address for your EventMobi account
  3. In the password reset email that you receive in your inbox, click "Create New Password"
  4. Enter your new password and confirm it.
  5. Once you have confirmed your new password, you can go back to the login screen and enter your new information to log in


I'm an Event App User and I Can't Log Into The App 
It is important to note that the password associated to your email address will carry over to any EventMobi apps you use in the future. If you are receiving an Incorrect Password error, or do not remember your password to log into the app, you can reset your password in the following steps:

  1. On the login screen or menu, click "Forgot Password?"
  2. Enter your email and click Send.
  3. In the password email that you receive in your inbox, click "Create New Password"
  4. Enter your new password and confirm it.
  5. Once you have confirmed your new password, you can go back to the login screen in the app and enter your new information to log in.

If you can't log in after following the methods above, please contact EventMobi support.

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