EventMobi Knowledge Base

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EventMobi Knowledge Base

FAQ

FAQ

Experience Manager

Does the Rich Text Editor support Google Fonts?

What HTML Tags Does The Rich Text Editor Support?

Can I Integrate Zapier with EventMobi?

Creating Designer Pages

How do I add additional Admins to Experience Manager?

I received an invitation. What do I do?

How do I use Eventmobi's Experience Manager?

Why does my Sessions template show "DO-NOT-MODIFY - Data set too large" when I export it?

Is my Event Space live right now? Can people see it while I’m building it?

Can I Make Sections Visible To Specific Groups of People?

Can I duplicate a previous event instead of starting from a blank template?

What Languages is the Experience Platform Available In?

What Is Experience?

Eventbrite

How can I contact your Support team?

What Is The Difference Between Libraries and Products?

What Should I Do If Some of My Content Was Accidentally Deleted?

What languages are available?

Where Can I Find The Notes I Have Taken?

Can I Unsubscribe From Announcements And Email Communications?

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Customization & Branding

Can I Change My App Address Or Use A Custom Domain?

How Big Should My Images Be?

Can I Add More Sections And Links To My Menu?

Can I edit or remove the “Legal” and “About EventMobi” pages?

When Do My Sessions Appear In The Agenda Widget?

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Branded App Submissions

Ready, Set, Submit!

Step 1: Creating Your Developer Accounts

Step 2: Make sure that your developer account is ready to use

Step 3: Granting EventMobi Access To Your Accounts

Step 4: Your Event app should be ready

Step 5: Send Intake Form and Assets

App Submission Image Requirements

App Submissions for Non-Profits

App Transfer Process

Can We Have Multilingual Native Apps In The App Stores?

Do We Have To Submit To All The App Stores?

How Long Will It Take For My App To Be Ready?

How To Remove/Hide Apps From Sale

How do I choose good keywords for my Custom Branded App?

How To Find The Download Stats For Your Branded App

I can not find my branded native app by searching it at the google play store. What I do?

Let's Talk Timelines

Setting Up Two-Factor Authentication On Your Apple ID

What Do I Need To Know About Putting Sensitive/Confidential Content On The App Store?

What Updates Can I Make To The App Once It Has Been Submitted To The App Stores?

Why does my exhibitor or speaker's website not load on my branded native app on an iphone?

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Advanced Designer

What Is The Advanced Designer?

Technical Support

Why Isn't My App Loading?

How Soon Will My Changes And Updates Appear In The Event Space?

How Do I Log In If My Password Isn't Working?

What Is The Minimal Viable Amount Of Infrastructure (WiFi) For My Event?

What Devices and Browsers are Compatible with the Event Space?

What is the importance of access points to keep my event viable?

My import failed but my Excel seems fine. Please help?

Clearing your Cache

How to identify generic import errors

Why Do Some Of My Widgets Not Show Or Are Blank After I Uploaded Content And Images?

How can I make sure that emails from the app use my preferred email address?

Why Aren't My Speakers Appearing in the Speakers Section of the Event Space?

How Do I Enable Cookies?

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Security & Privacy

Creating Your Login Page

Can Attendees Submit Account Deletion Requests?

Onsite App Data Privacy Statement

Where Does The Privacy Notice Display On My Event Products?

How can I control which attendees’ profiles are public in the app?

How do I publish a Privacy Notice?

Best Practices for Privacy Compliance in your Event Space

How do I respond to data access and deletion requests?

How does the Terms of Use Work on the Event Space?

Data Sub-Processors

Cookie Use in the EventMobi Platform

Model Privacy Notice

EventMobi Data Processing Addendum

Sample Terms of Use

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Sponsorships & Promotions

How Do I Add Sponsors To The Companies Section?

How Do I Categorize Sponsors?

How Can I Sell Sponsorship Opportunities On My Event Space?

Can I Start Promoting The Event Space Before It's Finished?

What Percentage Of The Attendees Can I Expect To Use The App?

Can I Control Where My Banner Ads Go?

When should I launch my app and how do I promote it to my attendees?

Is there a maximum number of banner ads that I can upload?

Why Can’t I See The Banner Ads Section Or The Banner Ads I Uploaded?

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